PRIVACY
POLICY.

Last Updated: June 2026

Privacy Policy

At Sushi City, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or interact with us.

1. Who We Are

Sushi City

Email: info@sushi-city.co

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

Contact Form Enquiries

• Name
• Email address
• Phone number
• Enquiry details

Franchise Enquiries

• Contact information
• Business information
• Investment information
• Application details submitted through our franchise forms

Newsletter Signups (where available)

• Email address

Website Usage Information

We may automatically collect limited technical information such as:

• IP address
• Browser type
• Device type
• Pages visited
• Website usage statistics

This information helps us improve the website and user experience.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries
• Process franchise applications
• Communicate with you regarding your enquiry
• Send marketing communications where you have requested them
• Improve our website and services
• Maintain website security
• Comply with legal obligations

We only use personal information where we have a legitimate reason to do so.

4. Marketing Communications

If you choose to subscribe to updates from Sushi City, we may send:

• News and announcements
• Promotions and offers
• New location updates
• Product launches
• Franchise opportunities

You may unsubscribe at any time using the unsubscribe link included in communications or by contacting us directly.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party service providers where necessary to operate our business, including:

• Website providers
• Email service providers
• Marketing platforms
• CRM and customer management systems
• Professional advisers where required

All third parties are expected to handle personal information securely and lawfully.

6. Delivery Platforms

Orders placed through Deliveroo, Uber Eats or other third-party delivery platforms are subject to the privacy policies of those providers.

Sushi City does not control how those platforms collect, store or process customer information.

We recommend reviewing their privacy policies before placing an order.

7. Data Security

We take reasonable measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

However, no online transmission or storage method can be guaranteed to be completely secure.

8. Data Retention

We keep personal information only for as long as reasonably necessary to:

• Respond to enquiries
• Manage franchise applications
• Provide requested services
• Meet legal, regulatory or operational requirements

Information that is no longer required may be securely deleted.

9. Your Rights

You may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to certain processing activities
• Withdraw consent where consent has been relied upon

To exercise any of these rights, please contact us at:

info@sushi-city.co

10. External Links

Our website may contain links to third-party websites, including social media platforms and delivery providers.

We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page and will become effective upon publication.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Email: info@sushi-city.co

Address: